Trusted Support for ADF Veterans Navigating CSC Claims
Australia’s superannuation system is complex.
Navigating the Commonwealth Superannuation Corporation (CSC) processes can feel complex, time-consuming, and often unclear.
Military Pensions exists to make that process simpler.
We provide structured, practical support to help ADF veterans understand their options and prepare claims that are clear, accurate, and properly supported.
Our Team
Claire Nelson
Managing Director and CEOClaire has over 25 years of experience in the financial services industry, with extensive expertise in the superannuation sector. She holds a Juris Doctor and a Bachelor of Business and has built a career focused on supporting clients through complex and often sensitive matters.
Throughout her corporate career, Claire developed a strong reputation for advocating for vulnerable customers and delivering outcomes with empathy, professionalism and integrity.
Claire also serves on not-for-profit boards and is passionate about contributing to organisations that create meaningful community impact. Coming from a veteran family, she brings a strong understanding of the unique challenges faced by current and former Defence members and their families.
Brodie Jackson
Senior Consultant Brodie has a background in financial compliance and many years of experience managing complex external complaints within the financial services sector. Her experience has centred on navigating complex matters, advocating for customers and delivering fair and appropriate outcomes in often sensitive circumstances.
Throughout her career, Brodie has developed a strong passion for customer advocacy and supporting people through challenging and complex processes. She brings a thoughtful, empathetic and solutions-focused approach to her work, with a particular focus on ensuring customers feel heard, understood and supported.
As Senior Claims Manager at Military Pensions, Brodie brings this experience to supporting ADF veterans through complex claims processes. She is passionate about helping veterans and their families navigate the claims process with clarity, compassion and confidence, and ensuring they receive the support and advocacy they deserve.
Maxine Legge
Senior Claims Manager Maxine has a background in veteran healthcare and medical administration, where she gained valuable experience supporting veterans and their families through a range of healthcare and administrative processes. Her experience has given her a strong understanding of the importance of clear communication, empathy and compassion, particularly when assisting people through challenging or sensitive circumstances.
Throughout her career, Maxine has developed a genuine passion for helping people feel heard, understood and supported. She brings a warm and empathetic approach to her work and understands that navigating complex processes can often feel overwhelming.
At Military Pensions, Maxine is often one of the first points of contact for veterans and their families. She is passionate about making the process as straightforward and supportive as possible, ensuring clients feel comfortable asking questions and confident that they have someone there to help them along the way.
Built by Veterans, for Veterans
Military Pensions is a veteran and veteran family-owned business.
We understand the transition out of the ADF because we’ve lived it ourselves — including the challenges of dealing with injuries, health conditions, and complex claims processes after service.
This lived experience shapes how we work:
Clear communication
Practical guidance
Respect for your situation
Experience with CSC and DVA Claims
Our team combines lived military experience with deep professional knowledge of superannuation and claims processes.
This includes:
A clear understanding of how CSC assesses invalidity benefits
Experience navigating CSC claims and review processes
Insight into the evidence required to support a well-prepared application
Our focus is on ensuring your claim is prepared accurately and thoroughly, reflecting your true circumstances and allowing it to be properly assessed the first time, reducing unnecessary delays or back and forth with CSC
A Structured & Honest Approach
Every claim is different.
We don’t take a one-size-fits-all approach or make assumptions about outcomes.
Instead, we:
Take the time to understand your situation
Identify what evidence is relevant
Provide clear advice on whether a claim is worth pursuing
Focus on preparing applications properly
If a claim is unlikely to succeed, we will tell you.
Our Goal
Our goal is simple:
To help veterans access the compensation and entitlements they may be eligible for, with as little stress and confusion as possible.
Speak with Our Team
If you’re unsure where to start, we can help you understand your options and what steps may be available.